Frequently Asked Questions
Everything you need to know about our handcrafted Irish Parian China.
Where is Belleek Pottery manufactured?
Every piece of Belleek Classic chinaware is meticulously handcrafted in our historic pottery in Belleek, County Fermanagh, Ireland, using techniques passed down since 1857.
How should I care for my Belleek fine china?
To preserve the delicate glaze and hand-painted details, we recommend hand washing your Belleek items in warm, soapy water with a soft cloth. Avoid abrasive cleaners and microwave use unless specified.
Do you offer international shipping?
Yes, we ship our exquisite pottery worldwide. Shipping costs and delivery times vary by destination, and all items are securely packed in specialized protective packaging to ensure safe arrival.
What is your return policy for damaged items?
If your order arrives damaged, please contact our customer service team within 48 hours of receipt with photographic evidence. We will arrange for a prompt replacement or full refund.
How can I tell if my Belleek piece is authentic?
Authentic Belleek pieces feature the official Belleek trademark stamp on the base. The color of the stamp changes periodically, which also helps in dating the age of your piece.
Are your products safe for food and drink?
Yes, all Belleek tableware and mugs are lead-free and fully compliant with international food safety standards, making them perfect for both display and daily use.